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Privacy Policy

Effective Date: February 2026 • SalonDesk by Morzen Labs

At SalonDesk, a flagship product of Morzen Labs, your privacy is our highest priority. This policy outlines how we collect, use, and safeguard the data of your salon business and your customers.

01Information We Collect

Business Data: Salon name, address, contact details, and billing information.

Operational Data: Service catalogs, pricing, staff schedules, and attendance records.

Customer Information: Names, phone numbers, email addresses, and booking history provided by you to the platform.

Technical Data: IP addresses, browser types, and usage logs required for platform security and performance.

02How We Use Data

We use the collected information exclusively to provide and improve SalonDesk services, including:

  • Managing appointments and service workflows.
  • Processing transactions and generating financial reports.
  • Sending automated order confirmations (SMS/WhatsApp/Email).
  • Ensuring account security and technical maintenance.

03Data Security

We implement enterprise-grade security measures to protect your data. This includes end-to-end encryption for sensitive fields, secure cloud hosting (AWS/DigitalOcean), and encrypted authentication via NextAuth. Our database is isolated at the tenant level to prevent unauthorized access across accounts.

04Third-Party Sharing

We do not sell your personal or business data to third parties. We only share data with essential service providers who help us deliver our platform, such as:

  • Razorpay (for payment processing).
  • Twilio/WhatsApp API (for notifications).
  • SMTP Providers (for transactional emails).

05Your Rights & Control

As a SalonDesk user, you have complete control over your data. You can export your customer lists, financial reports, and inventory data at any time through the Settings panel. If you choose to terminate your account, you can request permanent deletion of your business instance and all associated data.

06Contact Us

If you have any questions regarding our privacy practices or data security, please contact the Morzen Labs Data Protection Team at support@morzenlabs.com.

© 2026 Morzen Labs • Privacy Ops Team